FREQUENTLY ASKED QUESTIONS
Every detail, a little clearer.
A thoughtful beginning means knowing what to expect. These answers explain the current services and inquiry process.
How much does a celebration cost?
Our existing starting points are $1,000, $2,500, $3,000, $20,000, $50,000, $100,000 and $1 million. Delivered designs, local installation and full-service productions have different scopes. Your location, guest count, suppliers and requested additions determine the final written quote.
Can I customize the theme and atmosphere?
Yes. Choose an occasion and a theme, or describe your own. Share your colors, inspiration and the atmosphere you want to create. Your approved design must fit the agreed budget, space and available materials.
Will someone set up my celebration?
The $1,000 and $3,000 packages are designed for customer setup with visuals and guidance. Professional décor installation at your space begins at $2,500 within the stated labor allowance. The $3,000 package can request separately quoted installation. Full-service events begin at $20,000.
Is a venue included?
The $1,000, $2,500 and $3,000 packages use your space. Full-service packages from $20,000 include event-approved venue sourcing within the agreed allowance. A particular property is never guaranteed before availability and permission are confirmed. Overnight accommodation is not offered.
Can you work at my location?
Share the city, event date and venue requirements. We confirm service availability, delivery, supplier availability, staffing and any travel costs in your proposal. Submitting an inquiry does not confirm a location.
How far in advance should I inquire?
U.S. delivered designs normally need at least 10 calendar days after payment, photos, measurements and design approval. Local installation is subject to crew availability. Full-service events ideally need 60 days, and major commissioned productions ideally six months. Any shorter timeline needs individual feasibility review.
Can I choose entertainment other than painting?
Yes. Self-guided activities include crafts, games and treasure hunts. Live experiences are subject to package eligibility, supplier availability and the stated shared allowance. Additional premium entertainment is quoted separately; a DJ, chef or performer is not automatically included in a delivered design.
How do proposals, agreements and payments work?
First we review your inquiry and availability, then prepare a personalized proposal. You review the event agreement and payment requirements before booking. This website currently accepts inquiries, not checkout payments. Any payment schedule and secure invoice method must be confirmed directly in your agreement.
Is my date reserved when I submit?
No. A successful form saves your request for review. A booking is confirmed only after availability, the written event agreement and required payment have been confirmed.
What happens if I need to cancel or reschedule?
Ask for the applicable written terms before signing or paying. Deposit, refund, cancellation, rescheduling and payment terms are pending owner review; the website does not set a blanket nonrefundable deposit or promise a particular refund.
Are the gallery images actual client events?
The gallery currently shows AI-generated design concepts. They illustrate possible styles and are not photographs of completed client events or guaranteed package contents. The written proposal defines what will actually be provided.
What happens to the photos I upload?
Optional room and inspiration photos are stored with your inquiry for planning review, not published automatically. Submit only images you may share and avoid unnecessary personal details. Read Photo Privacy for access, supplier sharing and deletion information.